Imagine if you could bottle the essence of your highest performing customer facing teams and use it across your entire store network…
Get ready for an exciting journey as KultraLab joins forces with the World Retail Congress and the University of Manchester to embark on a groundbreaking global project!
Our mission? To uncover the high-performing behaviours of consumer-facing teams that drive exceptional performance. Our research findings will be unveiled at the highly anticipated World Retail Congress in Paris in April 2024.
We’ve gathered an impressive panel of experts to join us on this journey and have an amazing line-up of global brands working with us.
Stay tuned, because in the months ahead, we’ll be sharing emerging themes and insights that will shape the future of high-performance in retail and consumer organisations. The countdown to transformation starts now!
Our Partners
Why our Partners are getting involved
“We’re looking forward to gaining a deeper understanding of high-performance behaviours across the retail industry and how we can use this insight to support and develop our people. As we start introducing our new values across Primark, we are also eager to see how we can align these with identified high-performance behaviours from this research to continue to foster environments across Primark which both put people first and are high performing.”
Adam Streeter
Head of Leadership & Culture
“Tesco is delighted to partner with KultraLab on this exciting project. We are eager to understand what the key behaviours are that contribute to high-performance across our store network. Our goal is to establish an environment where our teams feel valued and empowered to excel, providing them with the necessary tools to achieve their best performance. We’re looking forward to seeing the outcomes as they will enable us to provide everyone with the chance to thrive and ensure our customers have an exceptional experience.”
James Goodman
People Director, UK & ROI
“Our focus is on understanding how we can unlock the full potential of our people through exploring the behaviours that drive performance and engagement. We’re excited to get started and gather valuable insights to give us a clearer understanding of the steps we need to take to empower all our people to unlock their full potential.”
Samar Elmnhrawy
Chief Human Resources Officer
To find out more about becoming a partner, get in touch with us.
Welcome to our co-Chairs - Sir Clive Woodward & Judith McKenna
With a wealth of experience in coaching high-performing teams, Sir Clive served as the Director of Sport for Team GB at London 2012 and led the England rugby team to victory in the 2003 Rugby World Cup. In her recent role as CEO Walmart International, Judith supported over half a million individuals across 18 countries and is widely recognised as one of the most senior female leaders in retail.
Both co-Chairs will share their insights and perspectives on the report’s findings, actively supporting the research in various events over the coming months.
Our Research Partners include:
Insights
KultraLab is pleased to welcome Sir Clive Woodward as Strategic Advisor – Organisational Performance and Chair of upcoming report.
KultraLab is thrilled to announce its latest research project, uncovering the secret DNA of high-performing teams in consumer-facing organisations in partnership with the World Retail Congress and the University of Manchester.